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RMA Request Form

Thank you for inquiring about servicing your Reichert Technologies instrument. This page is to coordinate service repair requests and return merchandise authorization (RMA). You can find more details about the service and repair process on the Service Inquiry & Frequently Asked Questions (FAQ) page.

To send an instrument in for repair, please fill out the RMA request form below, and you will receive an email with your RMA and/or further information regarding your repair request within one business day.

NOTICE: In order to better serve you, we are enhancing security protocols across our website. As a result, there may have been an unintended delay in receiving some requests. If you have submitted an RMA request on this page, and did not receive an RMA within one business day, please contact us directly by email at or telephone at 716-686-4500. Thank you and we apologize for any inconvenience.

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  Please note - There will be a loaner fee for billable repairs.
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